Return Policy

Thanks for purchasing our products at www.missluluspecialed.com.
Because the resources you purchase on www.missluluspecialed.com are delivered electronically, all sales are considered final and nonrefundable.
However, we realize that exceptional circumstance can take place, so we offer refunds in a few limited conditions. If your purchase falls into one of the exceptions listed below, you may be eligible for a refund. Refund requests must be submitted within six months of your purchase and are granted on a case-by-case basis.
  • Compromised Resource File- A resource file is damaged or is missing content.
    Example: A thumbnail or preview is uploaded instead of the resource itself.
  • Misrepresentation- A resource preview and/or description misrepresents what is actually contained in the resource. (Requests are subject to review.) Complaints which are based merely on the customer’s false expectations or wishes are not honored.
    Example: A product description states there are 50 multiple choice questions in a resource but instead there are 50 true or false questions.
  • Technical Limitations— You are unable to access a resource because the technical requirements aren't included in the resource description.
    Example: A resource is a Notebook file but this is not listed anywhere on the product page.
  • Duplicate Purchase— You purchase the same resource twice.
    Example: You purchase a resource contained in a specific bundle and then later purchase that bundle.
If your purchase meets these guidelines, you can submit a refund request via email. As part of your request, be sure to include the resource name, your concerns about the resource, and any specific examples or details you might have. Thank you!
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